Shipping policy
**Shipping Policy – CrowsNest Store**
We offer **FREE UK shipping** on all orders!
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### Processing Time
- Orders are processed within **2–5 business days**
- Print-on-demand/custom items may take **7–10 business days** before shipping
- Orders are not processed on weekends or holidays
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### Estimated Delivery Times
| Region | Delivery Time |
|------------------|------------------------|
| 🇬🇧 UK | 7–15 business days |
| 🇺🇸 USA | 10–20 business days |
| 🇪🇺 Europe | 10–20 business days |
| 🌍 International | 15–25 business days |
Shipping times may vary based on location, supplier origin, and customs delays.
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### Tracking Your Order
Once your order ships, you'll receive an email with tracking information.
If you need help tracking, email us at **mburger2019@yahoo.com**
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### Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or VAT.
These are the buyer’s responsibility and are not included in product or shipping prices.
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### Shipping Locations
We currently ship to:
- 🇬🇧 United Kingdom (all regions)
- 🇺🇸 United States
- 🇪🇺 Select European countries
If your country isn't available at checkout, we may not ship there yet.
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### Lost or Damaged Packages
CrowsNest Store is not responsible for lost or damaged parcels.
However, we’re happy to assist you in filing a claim with the courier.
Email us at crowsweb1@gmail.com with your order number.
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### Changes & Order Issues
Need to update your address or correct your order?
Email us within **24 hours** of placing it.
After dispatch, we can’t make changes.
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📧 Questions? Contact us anytime at crowsweb1@gmail.com